FAQs
- FAQ’s
Technical Assistance & FAQs
I can’t log in to my account. What should I do?
If you’re having trouble logging in, click on “Forgot Password” on the login page to reset your password. If the issue continues, please contact our support team at [support@therenovationroom.com] with your account email.
I signed up, but I didn’t receive a confirmation email.
Sometimes confirmation emails may go to your spam or junk folder. Please check there first. If you still don’t see it, contact us so we can manually verify your account.
How do I update my profile information?
After logging in, go to “My Account” and select “Profile Settings.” From there, you can update your contact info, company details, and profile picture.
I’m having trouble signing up for the newsletter.
Make sure you’re using the correct email address. If you’re still having issues, email us at [admin@therenovationroom.com], and we can manually add you to our mailing list.
Can I reset my password?
Yes, on the login page, click “Forgot Password,” enter your email, and follow the instructions. If you don’t receive a reset email, contact support.
I’m not seeing my membership benefits. What should I do?
Sometimes new memberships take a few minutes to update. Log out, then log back in. If the problem continues, please reach out to us so we can verify your membership status.
I can’t log in to my account. What should I do?
For urgent issues, please call us at [insert phone number] during business hours or email [admin@therenovationroom.com].